Privacy Policy for zorvianeth.com
Your privacy and data security are our top priorities every day.
Introduction to Your Privacy
We respect your privacy and are committed to protecting your personal information. This policy explains how and why we collect, use, and secure your data during your interactions with us.
Our practices are designed to comply with Australian privacy laws and principles, ensuring your data is managed safely and transparently at every stage of your consultation journey.
Personal Data Collection
We collect personal data to provide tailored recommendations and quality client service. Data may include contact details, preferences, and past interactions for secure consultations.
Direct Information Provided
- • Information you give by submitting the contact form
- • Data shared during phone or online consultations
- • Details sent by email for your service requests
- • Information you share in response to surveys
- • Preferences you note in your communication with us
Automatically Collected Data
- • Information from cookies for website experience
- • Device identifiers like browser or operating system
- • Site usage activities and access logs
- • Geographical location inferred from your IP
- • Interaction times and session durations
How Your Data Is Used
Your data serves to enhance consultations, provide recommendations, improve our website, and respond to your queries. We use information solely for quality client service and communication.
- • To offer tailored advice during consultations
- • To personalize your client experience
- • To address and respond to submitted queries
- • For internal analysis and consultation improvements
- • To stay in contact for ongoing feedback
- • To monitor website usage trends securely
- • For lawful compliance with privacy obligations
Our commitment: We follow strict privacy protocols in line with local legislation to protect your data from misuse, unauthorised disclosure, or loss at every stage of processing.
Sharing Your Data
We do not sell your data. Some information is shared with service providers for secure operations or for compliance with legal obligations in Australia.
Trusted Service Providers
Third-party providers, such as secure communication platforms, may help us deliver our services to you. They are bound by privacy agreements to protect your data at all times.
Legal Responsibilities
We may disclose data if required by law, court orders, or regulatory agencies for compliance purposes only.
Anonymous Usage Statistics
Website usage data may be anonymised and used for insight and system improvement.
Your Rights Over Data
You can access, correct, or request the deletion of your data at any time. Contact our team to exercise your rights or to learn about our privacy management approach.
- • You can access the personal data we hold about you.
- • Request correction of inaccurate or incomplete data.
- • Ask us to delete your personal data if you wish.
- • Request transfer of your data to another provider.
- • Object to processing your data in certain cases.
- • Request we restrict the way we use your data.
To exercise these rights or for more privacy information, contact our team at the details provided below.
Protecting Your Data
We apply technical and organizational safeguards to limit risks and protect your information from misuse, loss, or unauthorised disclosure.
Technical Safeguards
- • Encrypted transmission of all sensitive information
- • Regular security audits for vulnerabilities
- • Access controls and ongoing monitoring
- • Firewall and anti-malware technology in use
Organizational Protections
- • Limited access to your data within the team
- • Ongoing privacy training for all advisors
- • Strict adherence to confidentiality policies
- • Continuous improvement of security practices
How Long Data Is Kept
Personal data is retained for only as long as needed to fulfil consultation purposes and legal obligations. All records are securely deleted when no longer required.
- • Account records are deleted following client closure.
- • Interaction records are kept for reference.
- • Correspondence is reviewed and securely archived.
- • Transaction data is retained for compliance.
- • Contact preferences are maintained for communication.
You can request removal or access to your data at any time.
Transfers Outside Australia
If data is transferred outside Australia, we employ protective measures and work only with providers meeting Australian privacy standards.
- • Data handled with best-practice security protocols
- • Providers must comply with the Privacy Act
- • Only essential data is transferred for service delivery
- • Transfer agreements safeguard your information
Cookies and Tracking
Cookies enhance your site experience and support our secure services. You can manage or disable cookies through your browser settings at any time.
Types of Cookies Used
- • Support site functionality and session security
- • Analyse site performance and usage data
- • Remember your preferences and settings
- • Enhance client experience on the platform
See our Cookie Policy for information on managing cookies.
Policy Changes Notice
We may sometimes update our privacy policy to reflect changes in law or service. Updates will appear here with the effective date.
- • Significant changes are posted here first
- • Clients may be informed by email or website banner
- • Review this page regularly for updates
- • For any concerns, contact our team promptly
We recommend reviewing this notice periodically.
How to Contact Us
Questions regarding privacy practices can be submitted any time for review.
zorvianeth
265 King Street, Newcastle, NSW 2300 Australia
Phone: +61.8.6710.7875
Email: content@zorvianeth.com
This policy was last updated November 14, 2025.
Effective from November 14, 2025.